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Contact Animas Canada

Contact us

General questions and comments

You can call us at 1-866-406-4844 anytime Monday to Friday, 8:30 a.m. - 6:00 p.m. EST (5:30 a.m. - 3:00 p.m. PST) or use the form provided here. (If you're outside of North America, please call +1-905-946-3759.)

We're here to help

We're happy to give you as much information as you need. Contact us for questions about the Animas® Vibe® or OneTouch® Ping® pumps, general questions about insulin pump therapy, and for information on our pumper programs and services, or to get started on insulin pump therapy with either the Animas® Vibe® or OneTouch® Ping® pumps.


This site will only collect, use, and disclose information you submit here as necessary to fulfill your requests or as disclosed below. By providing your personal information, you consent to the collection, use and disclosure of it by LifeScan Canada Ltd. (which includes the Animas division) and agree that the information you provide will be governed by our site's Privacy Policy. Your personal information will be stored in our databases or those of our third party service providers, who may be located inside or outside of Canada. Our personnel, agents and third party service providers may have access to your personal information for the purposes described above.


Please note messages from this form are not monitored 24/7. We'll do our very best to get back to you about your inquiry within two business days.


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What are you inquiring about? (Check all that apply)

Will you be purchasing an insulin pump in the next six months?

Questions or Comments

Yes! I would like to receive diabetes-related communications regarding products, promotions, educational programs and services (including requests for information on how to improve our service and products) from LifeScan Canada Ltd. (which includes the Animas division).

Communications will be sent via the following methods to the contact information provided above. I understand I can subsequently withdraw my consent if I choose.
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