Animas Canada provides Animas customers with vacation loaner pumps for peace of mind on the road. Your own Animas® pump must be within the four (4) year limited warranty period, and a valid credit card is required for a security deposit in order to receive a vacation loaner pump.
To request a vacation loaner pump, please complete and fax or mail this Vacation Loaner Pump Request form at least two weeks in advance of your departure.
Customer Care will provide confirmation of your fax or letter by email within 72 hours that your request was received. If, by chance, you do not receive a confirmation email, please contact Customer Care at 1-866-406-4844 or by email at CustomerCare@Animas.ca so we may follow-up promptly.
If you're requesting a loaner pump within a week of the requested delivery date, please call Customer Care at 1-866-406-4844 between the hours of 8:30 a.m. - 5:00 p.m. EST. Rush delivery charges may apply.